Responsible Gaming at ee44

Our Commitment to Responsible Gaming

ee44 is Bangladesh's trusted online betting and casino platform, and with that trust comes a serious responsibility. We believe that gambling should always be a form of entertainment — never a source of financial stress or personal harm. Our responsible gaming framework is built to give every player the tools, information, and support they need to stay in control.

All players on ee44 must be 21 years of age or older. This policy exists to protect younger individuals and to ensure that only adults who fully understand the nature of gambling can participate on our platform. Age verification is conducted at account registration and may be requested again at any point during your time with us.

Tools to Keep You in Control

Self-Exclusion: Taking a Break

If you feel that your gambling habits are no longer under control, ee44 offers a self-exclusion option that allows you to block access to your account for a chosen period. This can range from a short cooling-off period of 24 hours all the way up to a permanent exclusion. During any self-exclusion period, you will not be able to log in, place bets, or make deposits.

To request a self-exclusion, simply contact our 24/7 support team through the in-app chat or by emailing [email protected]. Our team will action your request promptly and with full confidentiality.

Self-Exclusion Options Available

• 24-hour cooling-off period
• 7-day or 30-day temporary exclusion
• Permanent self-exclusion with no reversal option

Managing Your Deposits and Spending

One of the most practical ways to keep gambling enjoyable is to set clear financial boundaries. ee44 lets you define your own deposit limits — daily, weekly, or monthly — so that you never spend more than you are comfortable with. These limits apply across all deposit methods, including bKash, Nagad, Rocket, and Upay.

Reducing a deposit limit takes effect immediately, while increasing a limit requires a 24-hour cooling-off period before the new higher amount becomes active. This built-in delay protects you from impulsive decisions made in the heat of the moment.

Spending Control Features

• Set daily deposit limits from as low as ৳500
• Weekly and monthly caps to manage longer-term budgets
• Instant notifications when you are approaching your limit

Recognizing Problem Gambling

Gambling becomes a problem when it stops being fun and starts affecting other areas of your life — your finances, your relationships, or your mental health. At ee44, we want every player to enjoy our platform responsibly, and that means being honest with yourself about your habits. Below are some warning signs that gambling may be causing harm:

Warning Signs to Watch For

• Spending more money than you can afford to lose
• Chasing losses by placing larger bets to win back money
• Neglecting work, family, or daily responsibilities because of gambling
• Borrowing money or selling possessions to fund gambling
• Feeling anxious, irritable, or restless when not gambling
• Hiding your gambling activity from friends or family

If you recognize any of these signs in yourself or someone you care about, we strongly encourage you to reach out to our support team right away. You can also use the self-exclusion or time-out tools immediately — no questions asked.

Protecting Minors

ee44 strictly prohibits anyone under the age of 21 from registering, playing, or placing bets on our platform. We take underage gambling extremely seriously. If you are a parent or guardian and believe a minor may have accessed our platform, please contact us immediately at [email protected] and we will investigate and take immediate action.

We also recommend that parents and guardians use parental control software on any shared devices to help prevent underage access to gambling websites. Keeping devices password-protected and having open conversations with children about the risks of gambling are simple but effective steps every household can take.

Tips for Safer Gambling

Even for players who feel fully in control, following a few simple guidelines can make your gambling experience more enjoyable and sustainable over the long term. Here are our top recommendations for responsible play:

• Always set a budget before you start and stick to it, no matter the outcome
• Treat gambling as entertainment, not as a way to earn income or recover debt
• Take regular breaks during play sessions — even short pauses help maintain perspective
• Never gamble when you are feeling emotionally low, stressed, or under the influence of alcohol
• Do not chase losses — every game result is independent, and chasing rarely leads to recovery
• Balance your time between gambling and other hobbies, family, and social activities

Getting Help and Contacting Support

ee44's support team is available 24 hours a day, every day of the week, to assist players who have concerns about their gambling behaviour. Whether you want to activate deposit limits, request a time-out, or discuss self-exclusion options, our team handles all requests with sensitivity, speed, and complete privacy.

You can reach us at [email protected]. Please do not hesitate to get in touch — there is no shame in asking for help, and our team is here specifically to support you through any difficulty you face. Your wellbeing matters more to us than any transaction.